Questionnaire

Why this questionnaire

We are constantly striving to improve the products and services that we offer.
Please take the time to fill out and return the following evaluation questionnaire. Thank you again for choosing Dr B. Pittaluga & C.
Please score on a scale of 1-5, where 1 = "Not" and 5 = "Very"


SEZ. 1 - Customer ServicesIMPORTANCESATISFACTION
1. Staff courtesy and helpfullness5
4
3
2
1
0
5
4
3
2
1
0
2. Clarity of the quotations provided?5
4
3
2
1
0
5
4
3
2
1
0
3. Prices and terms of sale5
4
3
2
1
0
5
4
3
2
1
0
4. On-time delivery5
4
3
2
1
0
5
4
3
2
1
0
5. Complaint management5
4
3
2
1
0
5
4
3
2
1
0
 
SECTION 2 - Technical ServicesIMPORTANCESATISFACTION
1. Appropriate professional competence5
4
3
2
1
0
5
4
3
2
1
0
2. Quality of technical literature5
4
3
2
1
0
5
4
3
2
1
0
3. Time for getting your problem resolved5
4
3
2
1
0
5
4
3
2
1
0
 
Overall statisfaction5
4
3
2
1
0
If you were in the market to buy a mixer, how likely would it be for you to purchase Dr B. Pittaluga products again??Sì
No
Would you recommend Dr B. Pittaluga to other companies?Sì
No


Please use the space below for any further comments to your responses, or any suggestions on how we could improve our services:
 
Name and/or Organization


Email:


 


Privacy

The following conditions (according to Art.10, Law 675/96 on privacy rights) apply when this form is completed and sent: your personal data are used exclusively to enable us to send you information and/or material about our services and offers. Your rights are protected according to Art.13, Law 675/96.





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Dr. B. Pittaluga & C. s.r.l - Via Ludovico Muratori, 18 - 24030 MOZZO (BG) - Italy - Tel. (+39) 035 466246 - Fax (+39) 035 618710